One portal for customs across the UK, EU, North America and Asia‑Pacific
Many importers and exporters file customs declarations in several countries, but their data is scattered across brokers, portals and spreadsheets. MyCustomsInfo® brings everything together in one portal, so you can:
- Load customs data from multiple customs authorities across the UK, EU, North America, and Asia-Pacific regions
- See duty over‑ and under‑payments by country, entity, broker, product or CPC
- Track compliance scores and customs requirements for AEO authorization across your whole group, not just one country
This gives tax, finance and supply chain leaders a single, consistent view of customs performance across all the markets you operate in.
Official Partner of the Chartered Institute of Export & International Trade
Training Tailored to YOUR Compliance Gaps
Our IOE&IT partnership delivers more than credentials—it powers targeted professional training based on YOUR audit findings. When we identify compliance gaps, IOE&IT delivers precise training solutions leading to internationally recognized qualifications. Not generic courses, but integrated solutions specific to your needs.
Promoted and sold by IOE&IT in the UK
Why Global Businesses Choose MyCustomsInfo®
We combine cutting-edge AI with licensed customs broker validation to deliver accurate, actionable compliance insights across all your markets.
Multi-Authority Compliance in One Platform
Seamlessly manage customs regulations across the UK, EU, North America, and Asia-Pacific. No more juggling multiple systems or consultants for different regions.
AI-Driven Accuracy, Human Expertise
Our intelligent platform performs first-pass analysis, rigorously validated by licensed customs brokers. Every finding includes regulatory citations you can trust.
Proactive Risk Mitigation & Cost Recovery
Identify and rectify duty over/under-payments before they become costly issues. Reduce audit exposure and recover funds you didn't know you were owed.
Targeted Training & CBAM Reporting
Empower your team with training needs identification tailored to your operations. Stay ahead of emerging requirements like CBAM with integrated reporting tools.
Backed by the IOE&IT
As the official partner of the Chartered Institute of Export & International Trade, we bring institutional credibility and expertise to every engagement.
How MyCustomsInfo® Works
From upload to audit‑ready results in as little as 48 hours
Upload your customs data and documents
Securely upload customs authority reports, declarations, invoices and supporting documents from one or multiple countries via drag‑and‑drop or API.
- Supports data from multiple customs authorities across the UK, EU, North America, and Asia-Pacific regions
- End‑to‑end encryption and role‑based access control
Declarations, invoices, certificates
AI analysis with licensed broker validation
Our AI scans every declaration for potential issues. Licensed customs brokers then validate each finding with detailed justification.
- Pattern recognition across declarations, invoices and supporting documents
- Regulatory database matching and AEO readiness assessment
- Defensible evidence pack with tariff and rule references
AI + Expert validation in progress
Actionable results and training plan
Within 48 hours, you receive a prioritised report showing where you've overpaid, where you're at risk, and where your team needs training.
- Compliance score and critical risk alerts dashboard
- Duty recovery opportunities with supporting evidence
- Team‑specific training recommendations and follow‑up tracking
- Group‑level view so you can compare risk, recovery and training needs across countries and entities in a single dashboard
Prioritized audit results
Your data is encrypted end-to-end, and every recommendation includes detailed regulatory citations and defensible evidence.
Comprehensive Customs Compliance Across All Your Markets
Six integrated services delivering AI-powered insights validated by licensed experts across UK, EU, North America, and Asia-Pacific customs authorities. Every finding includes regulatory citations you can defend.
Duty Recovery & Compliance Audit
AI-powered analysis of customs declarations across all authorities, validated by licensed brokers with regulatory citations. Identify duty over/under-payments, assess audit risk, and get recommendations you can defend to customs officials in any market.
- Multi-authority coverage (UK, EU, US, Canada, APAC)
- Licensed broker validation with regulatory citations
- Overpayment and underpayment detection
- + 2 more features
HS Code Classification
AI‑suggested tariff codes backed by experts using the General Interpretive Rules (GIRs), with clear reasoning you can defend to customs authorities. Ideal for high‑risk product lines and new product launches.
- AI‑powered HS code suggestions
- General Interpretive Rules (GIRs) application
- Defensible justification documentation
- + 2 more features
Compliance Tracking & Monitoring
Real‑time dashboards track your customs footprint, duty under management, risk indicators and customs compliance metrics including AEO readiness across up to three years of data. Filter by broker, location, commodity, origin, CPC and more.
- Real‑time compliance dashboards
- Duty under management tracking
- Customs compliance metrics including AEO readiness
- + 2 more features
Data Storage & Indexing
A secure, searchable archive for customs declarations, customs authority reports and supporting documents, with retention up to 7 years (84 months where required) and fast retrieval for customs audits, re‑submissions and internal investigations.
- Secure cloud storage with encryption
- Advanced search and filtering
- 7‑year retention (84 months)
- + 2 more features
Training via IOE&IT Partnership
Your audit reveals compliance gaps. IOE&IT delivers targeted professional training to close them. Not generic courses—professional qualifications from the UK's Chartered Institute for Export & International Trade, based on YOUR specific audit findings with CPD credits for career progression.
- IOE&IT professional qualifications (not just certificates)
- Training tailored to YOUR audit findings
- CPD credits & career progression
- + 2 more features
CBAM Emergency Readiness 🚨
⚠️ URGENT: 10 days until Jan 1, 2026 definitive regime! Apply our proven audit methodology (50,000+ audits, €2.5M+ recovered) to CBAM compliance. Get emergency readiness assessment before financial obligations begin Dec 31, 2025.
- 🚨 Emergency Assessment (Dec 31 deadline)
- Jan 1, 2026 readiness scoring (10 days away)
- Day-one compliance gap identification
- + 2 more features
Why Our Integrated Approach Works Better
Comprehensive Coverage
All compliance needs in one platform, no gaps between tools
Faster Resolution
Connected services accelerate problem identification and fixes
Continuous Improvement
Training insights prevent future errors, building long-term capability
Group‑wide view across customs regimes
If you operate in more than one customs regime, MyCustomsInfo® lets you:
- Combine customs data from multiple countries into a single platform
- Compare duty and risk across jurisdictions, entities, brokers and product lines
- Apply consistent internal controls to all your customs activity, while still respecting local rules
This removes the need to manage separate spreadsheets, reports and tools in each country.
Recognised by Trade Experts
MyCustomsInfo® is promoted and sold by the Chartered Institute of Export & International Trade (IOE&IT) as part of their customs compliance and advisory solutions.
This recognition from a leading professional body for international trade gives your leadership and compliance teams extra confidence that MyCustomsInfo® meets global customs compliance standards.
IOE&IT is a UK-based professional body for international trade, providing training, qualifications, and compliance solutions to businesses worldwide.
Proven Results You Can Trust
Numbers that demonstrate our commitment to excellence and client success
Enterprise Trust & Security
Built with the highest standards of security, compliance, and professional expertise
Enterprise-Grade Security
- End-to-end encryption
- ISO 27001 & ISO 28000 compliant
- GDPR compliant data handling
- Multi-region data centers
- Complete audit trails
Built by Customs Experts
- Licensed customs brokers on staff
- Former customs officials
- Import/export specialists
- Data scientists & engineers
- 20+ years combined experience
Transparent Methodology
- AI first-pass analysis
- Expert validation process
- Documented evidence for every finding
- Regulatory citations included
- Continuous learning system
Your Data Security is Our Priority
We understand that customs data is sensitive business information. That's why we've implemented enterprise-grade security measures and maintain strict compliance with international data protection standards.
Frequently Asked Questions
Everything you need to know about MyCustomsInfo® and customs compliance
No. MyCustomsInfo® is an audit and compliance tool that works alongside your existing customs broker. We catch errors and improve accuracy, but your broker remains responsible for all official filings. Think of us as a quality assurance layer that strengthens your compliance process.
Still have questions?
Our customs compliance experts are ready to help you understand how MyCustomsInfo® can protect your business.
Ready to Optimize Your Customs Compliance?
Start with a free audit to see exactly where your customs operations stand across all your markets—no commitment required.
Prefer to talk first? Our customs experts are standing by.